Privacy Policy

At Brahmakamal Holidays, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or book treks with us in Uttarakhand, including Valley of Flowers and Kuari Pass.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you inquire about or book a trek, we may collect:

Full name

Email address

Phone number / WhatsApp number

Age and gender (for safety and permits)

Government ID details (only when required for forest permits or legal compliance)

Emergency contact details

b) Payment Information

We do not store your card or UPI details. Payments are processed securely through third-party payment gateways.

c) Automatically Collected Information

When you visit our website, we may collect:

IP address

Browser type

Device information

Pages visited and time spent

This data is used only for website performance and analytics.

2. How We Use Your Information

We use your information to:

Process trek bookings and inquiries

Communicate trek details, updates, and safety instructions

Arrange permits, accommodation, transport, and guides

Improve our website and services

Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

Government authorities (forest department, local administration) for permits

Trusted service providers (guides, hotels, transport partners) strictly for trek operations

Payment gateways for secure transactions

All partners are required to keep your information confidential.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system is 100% secure.

5. Cookies Policy

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites (such as payment gateways or social media). We are not responsible for the privacy practices or content of those websites.

7. Data Retention

We retain personal information only for as long as necessary to:

Complete trek services

Meet legal and accounting obligations

Resolve disputes

8. Your Rights

You have the right to:

Request access to your personal data

Request correction or deletion of your data

Withdraw consent for communication

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our services are not intended for children under 18 without parental consent. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Brahmakamal Holidays
📍 Uttarakhand, India
📞 Phone: 7668446155